Our new Policy Portal is now live! If you don't already have an invitation to link your policy, you will need your client number in order to link the policy. Please send an email to submissions@profsolutions.com to request your client number. Please visit our FAQ for more information and how-to videos.

Notice to policyholders in the Southeast recently affected by Hurricane/Tropical Storm Helene. 

First Bank

First Bank presents credit card processing to our bank customers through Professional Solutions Financial Services.

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800-960-9002, ext. 5004

Manage Your MilesAway Card

Online Account Access

Check your balance, view transactions, make a payment and set up alerts.

Log In

Customer Service

24/7 customer service: 888-400-5711.

Reward Points

If your card is eligible for rewards, log in to check and redeem points, review reward options and book travel.

Redeem Your Points

Classic or Preferred cardholders may call for help with travel arrangements at 877-521-1281. You can also access travel rewards 24/7 at mymilesawayrewards.com.

The MilesAway program is administered by Professional Solutions Financial Services, a registered trademark and division of NCMIC Finance Corporation, the card issuer. MilesAway is a registered trademark of NCMIC Finance Corporation. Other trademarks referenced are the property of their respective owners.