Our new Policy Portal is now live! If you don't already have an invitation to link your policy, you will need your client number in order to link the policy. Please send an email to submissions@profsolutions.com to request your client number. Please visit our FAQ for more information and how-to videos.

Don't Leave a Discharged Patient Unattended

According to an Inside Medical Liability article I recently read, an endoscopy center left a discharged patient who was in a wheelchair unattended while she was waiting for a ride home. The patient fell asleep, fell out of the chair and became injured.

According to an Inside Medical Liability article I recently read, an endoscopy center left a discharged patient who was in a wheelchair unattended while she was waiting for a ride home. The patient fell asleep, fell out of the chair and became injured. 

Wheelchair accidents are common, and more often than not, completely avoidable. Avoid a lawsuit or allegations of neglect by establishing appropriate policies and protocols for your office. At a minimum, they should reference the following:

  • Staff training on how to safely use wheelchairs
  • Patient training on how to safely use wheelchairs
  • Instructions for employees to stay with patients until they’re released to a designated family member or representative
  • Instructions to lock any wheelchair on both sides when not in motion 

Not sure how to handle a situation? Worried about a patient safety issue? Contact us at 1-800-640-6504 or learn more.