Emergency care handoff

The Emergency Care Handoff

Transitioning Patients from the Emergency Department to Primary Care

The care handoff — the transition from one care team member to another — is a vulnerable time.

The vulnerability of the emergency care handoff is especially true when the care team is spread across different settings. There is often a communication breakdown across these settings, leading to errors with devastating consequences.

Jeanine Limone Draut, owner of InPraxis Communications, explains how organizational systems, technology and communication skills all play a part in improving care handoffs from the emergency department to the primary care physician. She addresses the ways emergency and primary care physicians can serve patients by working to meet each other’s communication needs — and doing what they can to meet each other halfway.

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