When a cyberattack hits, your practice can come to a screeching halt. A compromised system can mean no access to schedules, billing or patient records.
Posted in Articles on Tuesday, March 18, 2025
Imagine coming in ready to start the day and not having access to your calendar or your EHR. There’s just a blank screen, or worse yet, a message stating your system has been locked.
Despite patient data being stored in the cloud, you may still be paralyzed from doing business because your systems and files are locked.
Recovering data and reimbursement for the associated financial loss is crucial to practice sustainability. But the investigation into how the system was accessed can be priceless in helping to support and train the practice team to avoid future attacks. Everyone on the team should understand the potential implications of clicking on an attachment from an untrusted source or opening a malicious email.
Risk Tips
- Don’t panic. Remain calm.
- Don’t pay a ransomware demand. Call us first.
- Contact your IT provider right away for assistance.
- Take a picture of the screen and note what it said at the time of the incident.
- Don’t click on any links.
With cyberattacks on the rise, anyone can be a victim. If you do experience an incident, it can be difficult to maintain the presence of mind to respond in a way that reduces your risk.
Additional Resources