Professional Solutions and SHAZAM Announce Merchant Services Transition to Enhance Client Experience
The transition marks a strategic collaboration between two industry leaders with Iowa roots and values, ensuring continued excellence in payment processing for both Professional Solutions and SHAZAM clients.
Posted in Press Releases on Monday, April 7, 2025
Effective April 4, 2025, NCMIC Finance Corporation, a Des Moines-based company with nearly 25 years of payment processing experience, has acquired SHAZAM’s merchant services business. This transition marks a strategic collaboration between two industry leaders with Iowa roots and values, ensuring continued excellence in payment processing for both NCMIC and SHAZAM clients.
NCMIC’s Professional Solutions Financial Services division has officially assumed responsibility for SHAZAM’s merchant services portfolio, including financial institution clients. This transition was carefully planned in partnership with SHAZAM to ensure seamless continuity for merchants, financial institutions, and merchant processing team members.
What This Means for Clients
For SHAZAM Clients
- Merchant processing services will now be managed by NCMIC’s Professional Solutions brand, ensuring continued high-quality service and support.
- A seamless transition plan has been implemented to minimize disruption and maintain current service experience.
For Professional Solutions Customers
- The addition of SHAZAM’s merchant services portfolio enhances Professional Solutions’ ability to offer best-in-class payment processing solutions.
- Clients will benefit from expanded capabilities, stronger fraud prevention measures, and a growing merchant acceptance network.
A Shared Commitment to Excellence
“This acquisition represents a win for both our organizations and, most importantly, for our clients,” said Tony Dickinson, President, NCMIC Finance Corporation. “We are excited to welcome SHAZAM’s merchant clients and merchant processing team members into the Professional Solutions family, helping to not only maintain their portfolios but also grow them.”
SHAZAM’s leadership echoes this sentiment. “We remain fully dedicated to supporting financial institutions and their accountholders with innovative solutions and best-in-class service,” said SHAZAM President and CEO Paul Waltz. “This strategic move allows us to focus on strengthening our core offerings while ensuring our merchant clients continue to receive the caliber of service they are accustomed to.”
Both companies are committed to a smooth transition, reinforcing their shared values of service excellence, innovation, and long-term client success.